Rock Band Warranty

Rock Band Peripherals only have a 90-day Warranty, no exceptions. This means that if we receive a ticket regarding any Drum kit/Guitar/Microphone or any spare part, we need to take a close look at the customers Proof of Purchase. These Kits, Guitars, Microphones and Spare parts are no longer being manufactured and we have completely run out of stock as of 02/20/2018. 

Important note: The products that are still within the 90-day warranty are eligible for a refund, this being a full or partial refund depending on L3's criteria. Please escalate every ticket from a customer that has a faulty or damaged product purchased within 90 days so we can come up with his refund offer with the help of L3.

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