I've connected my Afterglow Headset to my device but I'm still not hearing any sound.

Here's a few possible issues that may affect your ability to get sounds through the Afterglow Headsets. 

  • Make sure your headphones are turned on by pressing the MUTE button on the left earcup until the lights come on.
  • Make sure your headset is fully charged and paired to the USB transmitter.
  • Check the volume controls on the left earcup of the headphones. 
  • Re-check the wired connections to make sure all wires are properly connected.
  • If you are using a Playstation 3, check the audio setting on your PS3's control panel.
  • If you are using a PC, check the Audio Settings in your PC's Control Panel
  • If you are using a Mac, check the Audio Settings in your System Settings. 
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