Refunds/Returns

If you’d like to return a new unopened product and it has been less than 15days since your delivery

• You will be responsible for payment of the return shipment and additional related cost if necessary (packaging, etc.)
• It is strongly recommended that a trackable shipping method is used
• We will not be liable for any returned items that are lost or damaged. If we find that the product has not been returned to us in a fully resalable condition, inclusive of full packaging, we reserve the right to refuse a refund on the item
• We will not be responsible for returns that are lost or damaged in transit.
• Once we receive your item at our warehouse, the refund will be processed within 5 business days.
• A refund will be provided for the amount paid for the returned product excluding any charges for the initial shipping of the product when it was purchased.
• In the event where the return request is successful, the refund will appear on the method of payment within 5-7 business days of receipt of the returned item
• Refunds on products purchased from using a discount or promotion will be issued at the discounted rate and the coupons/promotions used will not be reissued
• We reserve the right to refuse a refund