Afterglow LVL 1 Chat Headset User Guide

Product Overview & Manual

Model No.: 048-040 (Xbox One) - 051-031 (PS4)

Afterglow LVL 1 Chat Headset

Select your LVL with Afterglow's newest line of headsets. Block out distractions with the LVL series noise-cancelling technology for clear audio, hear your games the way you're supposed to with well-balanced sound, and stay comfortable during long gaming sessions with the light-weight build of your LVL headset. Position the flexible and pivoting boom mic, plug in your headset to your controller, and settle down for endless hours of high-quality audio.

You've selected The LVL 1 Communicator. With a wired chat headset that connects directly to any controller with a 3.5mm stereo headset jack, you'll be able to instantly chat with friends and other players. In addition to crystal clear communication through a noise-cancelling microphone and a flexible folding boom, easily adjust your sound with the in-line chat volume and microphone muting controls.

Product Specifications

• Officially licensed
• Connects directly to any controller with 3.5mm stereo headset jack
• Convenient flexible and pivoting boom mic
• Easy-to-access in-line chat volume and mute controls
• Impressive 30mm Neodymium audio drivers
• Comfortable over the ear cup

Xbox One/PS4 - Why doesn't my headset light up?

The LVL1 headset is receives its power directly from whatever it is connected to.  In an effort to conserve the amount of power taken from your device when in use, the headset was made without LED lighting.

Xbox One - How do I set up my headset to get chat audio only?

The XBOX should recognize the LVL1 headset as a communicator and therefore a chat headset ONLY.  But if it does not then there are ways to adjust the audio to get you chat only.

If using an Afterglow controller, adjust the audio mix according to the instructions in your manual.

If you are using a chat adapter, adjust the audio mix accordingly on the adapter. 

If direct to the controller via 3.5mm try the steps below:

1. Sign into your profile
2. Connect the headset back to your controller.
3. On your Xbox one controller double tap the Xbox button
4. Scroll to the settings icon.
5. Adjust the game and chat mixer settings to get more chat sound.

PS4 - How do I set up my headset to get chat audio only?

Your LVL1 headset should be automatically configured to just receive chat audio.  But if you are getting game audio through the headset as well, follow the steps below.

1. Go into your settings menu
2. Then Devices
3. Audio devices
4. For the input and output devices select the wired headset
5. Go back to audio devices and select the "output to headphones" option
6. Make sure that option is set to "chat only"

If the headset does not show in your devices, follow the instructions below.

1. Go into your active game.  You cannot adjust the correct settings from the main menu.
2. Hold down the PS button on your controller until the options menu appears.
3. At the top of the options menu you should see an icon for the program you are running and a volume bar.  Click that option
4. You should see a menu that allows you to adjust the game volume as well as chat volume.  Simply turn the game down and the chat up.

If you are in a party chat, the adjustment settings will be in the party chat menu.

Xbox One - The mic is not working on my LVL1 headset, what can I do to get it working again?

First, make sure your controller has fresh batteries.  The XBOX One console is set up so the mic audio will turn off if your batteries are low in order to conserve power within the controller.

If your headset is connected direct to the controller via 3.5mm give the following a try:

1. Disconnect the headset from your controller
2. Fully power down your XBOX
3. Power on the Xbox
4. Sign into your profile
5. Connect the headset back to your controller.
6. Verify the headset itself is not muted. (mute button can be located on the inline control for lvl 1 and 3 headset and on Lvl 5 headset the mute button is on the left ear cup)
7. On your Xbox one controller double tap the Xbox button
8. Scroll to the settings icon.
9. Make sure the setting Headset mic is set to on.
10. Adjust the game and chat mixer settings.

Is my Headset compatible with PC?

This headset was designed and marketed for exclusive use with the PS4/XB1. However, you can try plugging directly the LVL 1+ headset into the 3.5mm AUX port on the computer or Laptop. Most PC's have the audio for the Speakers and the Microphone split into two separate connections. If this is the case with your PC, then you can try use an AUX splitter.