Product Overview & Manual
Faceoff™ Deluxe+ Audio Wired Controller
Model No.: 500-134-NA
Faceoff™ Deluxe+ Audio Wired Controller
Plug your headset into the first controller for Nintendo Switch with built-in audio. The 3.5mm audio jack in the Faceoff Deluxe+ Audio Wired Controller supports in-game audio for all games and USB-chat for compatible titles. You can also adjust the audio on-the-fly using the D-pad on the controller. Plug in the controller and your go-to headset, and you’re ready to start commanding your team!
You can customize your gameplay with the dual programmable paddle-style buttons on the back of the controller, and swap out and snap in different Faceoff faceplates with the unique interchangeable design.
- Officially licensed by Nintendo
- Compatible with any Faceoff™ Pro Controller Faceplate
- Responsive low-friction analog sticks for smooth turns and quick movements
- Detachable 8’ cable included
For more information about chat support on Nintendo Switch visit https://www.pdp.com/switch-chat/
My controller isn't recognized.
When you connect the controller to your dock, it should be immediately be recognized by your Nintendo Switch and show up in the Controller Configuration Settings. If this is not the case, please check if the controller is getting power. You can do this by pressing the function button next to the right analog stick. If you press and hold it for 3 seconds, the LED will now light up. If the LED doesn't light up, check if the cable is properly inserted into the controller and your dock. Also, try connecting the cable to the other USB-port on your Switch-dock.
Sometimes, controllers need to be paired for first use with each console and paired again when you were using it on a different Switch.
How to enable Pro Controller Wired Communication:
- Plug in your Pro Controller to the Switch TV dock.
- Select System from the main menu.
- Select Controllers and Sensors from the sidebar.
- Select Pro Controller Wired Communication.
As long as you are using the Pro Controller Wired Communication mode, the Pro Controller's NFC capability will be turned off. If you want to use Amiibo, you'll need to either unplug your Pro Controller, so it reverts to a wireless connection or repeats the steps above to turn off Pro Controller Wired Communication.
Now, if needed, from the main menu:
- Select "Controllers"
- Select "Pairing New Controllers"
- Complete pairing.
If it's already there, go to "Find Controllers".
My Controller is not getting power or turning on when connected to the Switch Dock:
First, lets make sure the Switch Dock is providing power through USB. Connect a USB charging cable such as a phone charger to the Switch Dock, and connect your phone.
If your phone begins to charge and is getting power, proceed to the next step.
If you are not receiving power from the Switch Dock, and your phone or USB powered device is not getting power, the issue is with your Switch Dock.
If you did receive power in the previous step, press and hold the power button on the Switch until you see Power Options, then select Turn Off. After a couple of seconds, please turn on the Switch and, using the JoyCons, go into the main screen by pressing A three times.
Afterwards, go into System Settings, then scroll down until you see Controller and Sensors, and select Change Grip/Order. When prompted, please press L and R on your wireless/wired controller and see if it connects.
If you notice it is still not showing up, please follow the calibration steps below in order to isolate the issue:
1. Make sure your controller is unplugged from the Switch Dock.
2. Press and hold the down button from the D-Pad
3. Connect the cable to the Switch Dock
4. Let go of the down button from the D-Pad
5. Press A button once
6. Rotate both analog sticks 4 times (Clockwise)
7. Press the down button from the D-Pad
The previous calibration steps will also fix any issues with drifting, or if your controller is moving on it's own.
How can I connect my controller to my PC or Laptop?
This controller is designed and produced exclusively for Nintendo Switch, and is not compatible with PC.