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Victrix Gambit Dual Core Tournament Controller for Xbox Series X/S and Windows PC User Guide



  • Jonathan

    ive emailed 5 times. called 10 times. no one is at the office desk apparently. is there any customer service???

    did this company shut down.


    my victrix broke and is under warranty. right analog stick went out. 


    out ~$100. cool

  • Kevin Steele

    You having fun like me.

    First contact was good all helpfull sent all my details for a replacement controller.

    then nothing........ ignoring emails .

    awesome customer service.

    been 3 months.. Have fun with my lawyer.....

  • Jonathan

    this is bs

  • Bright Wilson

    Horrible company i have a faulty controller called several times and also emailed you guys nothing at all 

    where is the customer service.

  • Kevin Steele

    There was good customer service to start with all friendly saying yeah its covered by warranty, just send us proof of purchase and we will replace. then nothing for 3 months. Ignoring all emails.

    Shittiest customer service every.  

  • Kevin Steele

    Hey maybe they should read their own own Warranty.

     Our goods come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement or refund for a major failure and for compensation for any other reasonably foreseeable loss or damage. You are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not amount to a major failure. The benefits under our warranty are in addition to other rights and remedies under the law in relation to the goods.


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